Terms and conditions of use

Terms & Conditions

These Terms and Conditions cover the sale of Grahshilp.com products contained on this website and promotions run by it. Please read through these Terms and Conditions carefully before using the website and also read through our privacy policy regarding your personal information. By placing an order with Grahshilp.com. You are agreeing to the Terms and Conditions as set out below.

If you would like to discuss any of these with us please contact either Store Enquiries or Web Enquiries. Our contact details are set out below:


Address: New Sanganer Road Corner, Main Sodala Redlight, Ajmer Road, Sodala, Jaipur-302019, Rajasthan, India Tel: +91-141-4019985, Mobile: +91-9887373234, +91-9783828189 For all general enquires or regarding an order placed online or relating to our website please contact us on: grahshilp@gmail.com or 0141-4019985, +91-9783828189

General Information

In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website. "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean Grahshilp its franchisor, affiliates and partners


1. The www.Grahshilp.com website ("Website") is an Internet based content and e-commerce portal operated by M/s Grahshilp
2. Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. Grahshilp.com at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof

Services offered

Grahshilp.com provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). One such service enables users to purchase original merchandise such as home furniture (collectively, "Products"). Upon placing an order, Grahshilp.com shall ship the product to you and be entitled to its payment for the Services.

Privacy policy

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Grahshilp.com the Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him

Limited user

The User agrees and undertakes not to reverse engineer, modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that Grahshilp.com’s name is stated as the source and prior written permission of Grahshilp.com is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted

User conduct and rules

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

1. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
2. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
3. Violate any applicable laws or regulations for the time being in force in or outside India; and
4. Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein
5. Conduct or forward surveys, contests, pyramid schemes or chain letters;
6. Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
7. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
8. Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
9. Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
10. Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;

User warranty and representation

The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by Grahshilp.com

Exactness not guaranteed

Grahshilp.com tries its best to deliver products exactly the way they appear on the site. However, the nature and tendency of natural wood based products is that each piece of furniture is unique in its own way. We make every effort to ensure that goods arrive with you in good condition. The wood used in our furniture products often has a rustic look making each item slightly different in measurements, appearance, colour and finish due to the nature of handmade. We will not exchange items on a ‘like for like’ basis purely on the grounds of the character or colour of the wood. Polish Stain may differ slightly from the digital images provided here as digital pictures mostly does not capture exact colors and it vary from camera to camera resolution. The same polish stain will differ in polish tone if applied on different wood depending on the original color of the wood itself. Additionally all polish stains are handmade so some variation may come.

Grahshilp.com hereby disclaims any guarantees of exactness of the finish or appearance of the final product ordered by the user over and above generally acceptable standards on the same. The quality of any products, services, information, or other material purchased or obtained by you through the Website may not meet your expectations. In the case of any significant material damage to the Product, the customer must send photographic evidence of the damaged product via email to Grahshilp.com within 2 days of receiving the Product. Grahshilp.com will review the evidence, and if it is found valid, Grahshilp.com will send an email communication to you requesting for a replacement. If the replacement Product is also damaged, and Grahshilp.com finds the evidence from you valid, then your order will be cancelled and you will be fully refunded via your initial method of payment. In all these cases the damaged Product must be shipped back to Grahshilp.com. You agree in this instance, that Grahshilp.com will make the final judgment on whether a Product has been significantly damaged


Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices including packing cost, Products and Services may change at Grahshilp.com’s discretion.
Shipping cost/Delivery charges are extra because of we charge fair delivery charges as per the location of the buyer/purchaser of product. It will be shown after submitting the area pin code at the time of checkout process.
Any discount code / cash back that is applied on a specific order has a maximum limit of 1 code / coupon / cashback per order.

Assembly of furniture

Mostly Assembly is required only for Beds and Tables which has to be managed by the buyer/local carpenter. The tool comes with the goods and it is a simple assembly process which mostly not requires professional advice.

Cancellations and Amendments

You have the right to cancel your order at any time before your order has begun to be processed. If your order has been, or is being, processed, please follow our returns procedure (as detailed below).
We will try to accommodate any changes you wish to make after your order has been placed, but, given that your order will be processed immediately on receipt, we cannot guarantee this. If you do wish to make an amendment to your order. Depending on your order, please contact either web enquiries or store enquiries.
Upholstery items or any ‘Made to Order’ items will be subject to a 100% cancellation charge. (this is for any reason e.g. Item not suitable/item not fitting into property). It is the customer’s responsibility to check measurements. Made to order items are clearly labeled as such on the product page online and in store.

Furniture measurements & instructions

All furniture will be delivered in Cardboard/Plywood cartons. The Cartons should contain the following:
Your furniture detail
The dimensions of the furniture (in inches/cms).
Basic Safety/precaution instructions.
Assembly instructions (only for select pieces of furniture)

Product description

Each piece of furniture purchased by you online is sold subject to its Product Description. Grahshilp.com will take all reasonable care to ensure that all details, descriptions and prices of furniture displayed on the Website are correct at the time when the relevant information was entered into the system. Although the website is kept as up to date as possible, information including Product Description, appearing on the website at a particular time may not always reflect the position at the exact moment you place an order. Every effort is made to ensure that the products we supply correspond as closely as possible to the samples displayed in our stores, shown in our catalogue or online, but due to the handmade nature of many of our products there might be slight variations. No responsibility can be accepted for these variations. These could include, but are not limited to, slight differences in texture/wood type or colour, shades of fabric or dimensions of products. Please bear in mind that computer browsers may present colours slightly differently. We reserve the right to make changes to our products or product ranges at any time.

Intellectual property rights

1. Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Grahshilp.com owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to Grahshilp.com without obtaining authorization from Grahshilp.com.
2. Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same

Links to third party sites

The Website may contain links to other websites ("Linked Sites").The Linked Sites are not under the control of Grahshilp.com or the Website and Grahshilp.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Grahshilp.com is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. Grahshilp.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Grahshilp.com or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Disclaimer of warranties/Limitation of liability

Grahshilp.com has endeavored to ensure that all the information on the Website is correct, but Grahshilp.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall Grahshilp.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall Grahshilp.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Grahshilp.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Grahshilp.com's control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time


1. Grahshilp.com may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms.
2. If you or Grahshilp.com terminates your use of the Website or any Service, Grahshilp.com may delete any content or other materials relating to your use of the Service and Grahshilp.com will have no liability to you or any third party for doing so.
3. You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you

Governing law

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Jaipur

Report abuse

As per these Terms, users are solely responsible for every material or content uploaded on to the Website. Grahshilp.com does not review the contents in any way before they appear on the Website. Grahshilp.com does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to grahshilp@gmail.com


We reserve the right to accept, refuse, or limit your order for any reason, including, but not limited to: credit review; the unavailability of a product or errors in pricing or product descriptions posted on the website or elsewhere. We will accept no liability for personal expenses incurred either directly or indirectly from your Grahshilp.com purchase or its delivery.