Privacy And Policy

Your privacy is important to us so we only use the information you provide about yourself when using this website to assist us in improving our service to you.

Please read this document regarding our privacy policy. Note: Our privacy policy is subject to change time to time without notice. To make sure you are aware of the changes, please review this policy periodically. Also this privacy statement does not apply to our business partners, affiliates or other third parties. Please review the privacy statements of the other parties with whom you may interact.

We do not share this information with any 3rd party except where you have previously consented.

We use return email addresses to verify your order and to confirm that the goods requested have been dispatched. Such addresses are not used for any other purpose and are not shared with outside parties.

Data protection

We are required to inform you that we have recorded your name and address on our computer system for the sole purpose of processing your order. Please let us know if you object to us keeping this information by contacting Customer Services and we will unsubscribe you at any time.

We will keep you up to date with our news and offers only if you have opted to receive this. Your name and address will not be given or sold to any 3rd parties unless you have agreed to it.

Intellectual property and right to use it

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of this website shall remain at all times vested in us. You are permitted to use this material only as expressly authorized by us.

Any other use of the material and content of this website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

What user or customer information does Grahshilp.com collect?
  1. Your contact details such as customer name, email address, Grahshilp.com account password, phone number and shipping address
  2. Your transaction or banking details such as credit card number, cardholder name, expiration date and CVV or other information as required for internet banking or other payment instruments is not held by Grahshilp.com. Our payment gateway partner (Billdesk) is "VeriSign Secured" and "PCI-Compliant" which ensure the highest standards of safety and security for your information.
  3. Your previous orders and transactions including the product and pricing details, the date of purchase, transaction information, payment history etc.
  4. Information from optional online surveys on our or third party sites (posted by Grahshilp.com) which may include demographic information (like gender, age, income) as well as product and service preferences of users.
  5. Cookies: Cookies is a piece of data stored by a website within a browser which enable the browser to remember information specific to a given user such as clicking particular buttons, logging in, or having read certain pages on our site. All leading Internet companies such as Amazon, Yahoo, Google and Facebook use cookies. You can set your browser to notify you when you are sent a cookie, and you can decide whether or not to accept it.
  6. Your session log information on our site which includes your navigation within the site, source of traffic, IP address (from which we can approximately determine user location), browser type, browser language, operating system, date and time of request etc.
  7. Third party sign in information shared on our website such as Facebook, Twitter, Pinterest sign in information
  8. Email communication by any user or customer directly with Grahshilp.com such as product enquiry, order and transaction related information, disputes or complaints etc. Note: User generated content on the site shared by users via reviews, blogs, online chat or instant messages, discussion boards, forums, user testimonials etc. are not considered as personal information and is not subject to the terms of this privacy policy.
How does Grahshilp.com utilize user or customer information?

We only collect user or customer information as required to conduct our business and to enable us to provide the best services to our users and customers. We do not sell or rent this information to third parties User or customer information (as defined above) will be used as described below:

  1. User and customer information will be sharable with our subsidiaries, affiliates and partners which are also involved in delivering the service to you as a customer in your buying process. We will also need to share some or all of your information as governed in the case of acquisitions by or mergers with other business entities.
  2. We use some of the user and customer information defined above to understand customer behaviour and thus offer better and more relevant experiences to you. We use certain information in an aggregated form across users to compile statistical and demographical profiles for our business and marketing activities.
  3. We use this information to inform you about offers and deals, new launches, information about products you have purchased, order and shipping status, as well as other promotional and informational content. We will provide you the option to opt-out of such services.
  4. Cookies would be used to provide a customized experience to our users such as identifying recently viewed items (of interest to the user) as well as implementing wish list and cart features.
  5. We use session log and traffic flow information to understand how users are interacting with our site and to make improvements. This will also be used by us to understand and analyze customer preferences, buying patterns and behaviour at an aggregate level.
  6. We use IP address, traffic sources, user navigation across the site, browser and OS information etc. to measure overall site performance in terms of number of users, user engagement, time spent by users on the site etc.
  7. We will need to use user or customer information in case required in aspects such as legal disputes or other legal processes; comply with any statutory or regulatory requirement; troubleshoot problems; detect and protect against error, fraud and other criminal or illegal activity; collect fees owed; enforce our terms and conditions; prevent abuse of our services; prevent violation of the rights of third parties, other users or the general public

Grahshilp.com provides all users with the opportunity to opt-out of receiving non-essential communications from us on behalf of our partners, and from us in general, after setting up an account.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@Grahshilp.com or calling our customer service helpline at +91 9783689985